top of page

FREQUENTLY ASKED QUESTIONS
FAQ
- 01We've focused our ingredients on being as organic and natural as possible. Finding herbs locally grown by other herbalists is important to us and supporting the community by working together has become our passion. Click on any product to see the ingredient list and learn about what each ingredient is known for helping with. See a list of some of our favourite herbs we use and their benefits here. Disclaimer: Our products are thoughtfully crafted using natural ingredients and traditional herbal practices. They are not intended to replace professional medical advice or care. Individual experiences may vary, and sensitivities or allergic reactions are rare but can occur. We encourage reviewing ingredient lists carefully and performing a patch test before use. Please consult a healthcare professional if you are pregnant, nursing, have a medical condition, or are taking medication. For external use only unless otherwise noted. Discontinue use if irritation occurs. By using our products, you acknowledge that we are not responsible for individual reactions.
- 02All of our products are handmade in our little studio that is located in the Lower Mainland of British Columbia, Canada.
- 03Absolutely! We are always open to new product ideas and would love to hear what you'd like to see from us next.
- 04At this time we do not have a physical shop to visit, however, there will be some local stores carrying our products very soon. Stay tuned for updates on their locations. Until then, if you would like to visit us at any of the local pop up markets, join our mailing list to be informed where we will be at next!
- 05There is a flat shipping rate of $15 per order anywhere in Canada. If you spend over $100 on products, shipping is FREE! Learn more about our shipping policy here.
- 06Due to the nature of our products, all purchases are final sale and we are unable to accept returns or exchanges. Your satisfaction is very important to us. If something doesn’t feel right with your order, please contact us, we truly care about your experience and will do our best to help.
- 07Yes, we do! Click here to get to the Gift Cards!

bottom of page
.png)